Terms & Conditions
Effective Date: 01/07/2025
Welcome to Le Damas India. These Terms and Conditions (“Terms”) govern your use of our website https://ledamas.in and all related services provided by Le Damas (“we”, “us”, or “our”). By placing an order, you agree to be bound by these Terms.
1. Eligibility & Account
You must be at least 18 years old or use our services under the supervision of a legal guardian. You are responsible for maintaining the confidentiality of your account and for all activities conducted under it.
2. Payment Methods
We accept the following payment methods:
- Visa / Mastercard (Credit & Debit Cards)
- Phone Pay
- Google Pay (GPay)
- All Indian Payment Accepted
- Cash on Delivery (COD) – available within the India only
All prices are in INR (Indian Currency) and include GST where applicable.
3. Order Processing & Delivery
Orders placed before 10:00 AM are eligible for same-day delivery (where applicable). Orders after that are processed for the next working day.
Delivery fee: INR 99 within the India. The fee may vary depending on the city or delivery location in other emirates.
You will receive order and shipping confirmation via email or SMS, including tracking if available.
4. Product Availability
All products are subject to availability. If a product becomes unavailable after ordering, we will notify you and either process a refund or suggest an alternative.
5. Cancellations
You may cancel an order before it is shipped by contacting us immediately. Once the order is dispatched, it can no longer be canceled, and our return policy will apply.
6. Returns, Refunds & Replacements
If your order is damaged, missing, or not satisfactory, we offer a refund or replacement within 7 days of receiving the shipment.
Conditions:
- Contact us within 7 days of delivery with your order number and issue description.
- Provide photos in case of damage or incorrect item.
- Perishable products must be returned unused and in original packaging where applicable.
- Refunds will be issued to the original payment method. Cash-on-delivery orders will be refunded via bank transfer.
7. Intellectual Property
All website content (text, images, graphics, logos) is owned by Le Damas and protected under applicable intellectual property laws. No content may be reused without written consent.
8. Limitation of Liability
Le Damas is not responsible for any indirect or consequential damages arising from your use of our website or products. Our liability is limited to the order amount paid.
9. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes are subject to the exclusive jurisdiction of UAE courts.